Privacy Policy

1. Introduction

Tune-Up Golf™ is owned and operated by Express One Industries (“Tune-Up Golf,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Tune-Up Golf websites, account areas, applications, forms, communications, games, recurring groups, tournament services, instructor listings, Updates & Photos features, and related services.

By using Tune-Up Golf, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Account and Contact Information

We may collect information such as:

• Name and preferred name or nickname
• Email address
• Telephone number
• Date of birth and age-confirmation information
• Profile photograph
• Account login and profile information
• Account preferences and settings

Golf Profile Information

Depending on the services you use, we may collect:

• GHIN number
• Handicap Index or game-handicap information
• GHIN verification or update status
• Preferred golf courses or playing areas
• Playing preferences and availability
• Preferred days and times to play
• Competitive-level preferences
• Find a Game preferences

Game, Group, and Tournament Information

We may collect or process information related to:

• Game invitations and RSVP responses
• Recurring golf groups and group membership
• Tee times already reserved with a golf course or pro shop
• Final player-group and reserved tee-time assignments
• Member, Guest, or Not Applicable status
• Guest-of relationships
• Playing-partner or tee-time preferences
• Game formats, skins, side games, wagers, drinks, or organizer-selected activities
• Tournament registrations
• Payment status
• Sponsor information
• Contest, meal, and event information
• Game and tournament history

Tune-Up Golf does not itself reserve golf-course tee times. Organizers are responsible for making reservations directly with the applicable golf course or pro shop.

Updates, Posts, Photos, and User-Generated Content

Tune-Up Golf may allow users to create, submit, upload, store, display, or share content associated with games, recurring groups, tournaments, profiles, or other platform features. This may include:

• Announcements and group updates
• Game or tournament recaps
• Results and winner information
• Comments and messages
• Photographs and image files
• Captions and descriptions
• Sponsor recognition
• Other content submitted by users

Information associated with an uploaded item may include the identity of the uploader, the game/group/tournament to which it belongs, upload date or time, visibility setting, and moderation status.

Golf Instructor Information

Golf instructors may provide profile information such as teaching locations, specialties, lesson types, experience, biography, pricing or service information, photographs, and contact preferences.

Golfers may submit inquiries through instructor profiles. Those inquiries may be shared with the applicable independent instructor so the instructor can respond.

Golf Course, Sponsor, and Business Information

We may collect publicly available or user-submitted information about golf courses, sponsors, golf businesses, organizations, and related contacts.

Payment and Billing Information

If paid features are offered, payments may be processed by third-party payment processors. Tune-Up Golf may receive transaction-related information such as payment status, transaction amount, product or plan purchased, refund status, or billing-related identifiers.

We generally do not need to store complete payment-card information when payments are handled by a third-party payment processor.

Technical and Usage Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Approximate location derived from technical information
• Referral source
• Login and platform activity
• Cookies and similar technologies

3. How We Use Information

We may use information to:

• Create and maintain user accounts
• Operate golfer profiles
• Send and manage golf-game invitations
• Process RSVPs
• Manage recurring groups and tournaments
• Manage reserved tee times and final player groups
• Provide Find a Game functionality
• Send game and tournament reminders
• Generate or send tee sheets
• Provide Updates & Photos feeds
• Associate posts and photos with the correct game, group, or tournament
• Apply private or public visibility settings
• Allow applicable organizer moderation
• Allow applicable users to manage their own uploaded content
• Connect golfers with independent golf instructors
• Provide golf-course and business directory features
• Administer billing, game credits, subscriptions, or paid features
• Provide support
• Prevent fraud, abuse, misuse, or security incidents
• Improve Tune-Up Golf services and user experience
• Comply with legal obligations

4. Updates & Photos Privacy

Recurring Golf Groups

A recurring golf group may have an ongoing private Updates & Photos feed connected to that group. An active group member may continue to access the group’s private feed even if that member does not participate in a particular week’s game, subject to the group’s access settings.

If an organizer removes a user from the recurring group, that user’s future access to the group’s private feed may end. Certain information may continue to be retained as described in this Privacy Policy or as reasonably necessary for security, legal, recordkeeping, or operational purposes.

One-Time Games

A one-time game may have its own Updates & Photos area connected to that specific outing. Access may be limited to authorized participants and other users permitted by the organizer or applicable game settings.

Tournaments

Tournament Updates & Photos may include announcements, participant photos, results, winners, sponsor recognition, contest information, and other event-related content. Access depends on the tournament’s applicable visibility and participant settings.

Private and Public Visibility

Posts and photos associated with a private game, group, or tournament may be limited to authorized users.

Where a public-sharing option is available, an organizer or authorized user may choose to make certain content public. Public content may potentially appear on a public event page, the Tune-Up Golf Blog, or another public Tune-Up Golf feature.

Users should carefully review the applicable visibility setting before posting or approving content for public display.

5. Photo and Content Permissions

Users should upload only photographs, text, and other material they have the right to submit and share.

Users should consider the privacy and rights of other individuals who may appear in photographs or other submitted content. Applicable laws, permissions, intellectual-property rights, publicity rights, and privacy rights may apply.

Tune-Up Golf may provide organizers with moderation tools for content associated with the game, recurring group, or tournament they manage. Depending on available features, those tools may include the ability to:

• View group or event posts
• Remove or hide content
• Change permitted visibility where authorized
• Download photographs associated with their group or event
• Restrict member posting
• Manage or report inappropriate content

Members may also have available controls to remove their own posts or uploaded photos.

6. SMS and Email Communications

Tune-Up Golf may send transactional communications relating to invitations, RSVPs, reserved tee-time assignments, tournament information, account activity, reminders, payments, and other platform activity.

Marketing communications are subject to applicable consent requirements. Users may opt out of marketing communications using the instructions provided in the applicable message.

Consent to receive marketing text messages is not a condition of purchasing goods or services unless otherwise permitted by law.

Additional terms regarding text messaging are available in our SMS Terms & Consent.

7. How Information May Be Shared

We may share information where reasonably necessary to provide Tune-Up Golf services.

With Game Organizers and Participants

Information necessary to participate in a golf game, recurring group, or tournament may be visible to organizers and, where appropriate, other participants.

This may include names, profile information, reserved tee times, groups, RSVP status, handicap-related information, Member/Guest status, Guest Of information, posts, photos, or other activity-related information.

With Golf Courses and Pro Shops

Organizers may choose to send final tee sheets or tournament grouping information to golf courses or pro shops. Information may include reserved tee times, golfer names, Member/Guest status, Guest Of relationships, preferred groups, and other event-related information.

With Independent Golf Instructors

When a golfer submits an inquiry to an instructor, information supplied in that inquiry may be shared with the applicable instructor.

With Service Providers

We may use third-party companies to provide hosting, CRM, communications, analytics, payment processing, security, email, SMS, website services, file or image storage, content delivery, or other business functions.

For Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with law, legal process, governmental requests, protect rights or safety, enforce our agreements, investigate misuse, or prevent fraud.

8. Public and Discoverable Information

Certain Tune-Up Golf features may allow users to make information public or discoverable. Examples may include:

• Public games
• Find a Game listings
• Golf instructor profiles
• Golf-course information
• Tournament pages
• Sponsor listings
• Public Updates & Photos posts
• Selected content appearing on the Tune-Up Golf Blog

Information made public may be viewed, copied, shared, indexed, or otherwise accessed by people outside the private Tune-Up Golf group or event.

Users should avoid publishing information they do not want others to see.

9. Independent Third Parties

Golf instructors, organizers, tournament operators, golf courses, sponsors, businesses, and other third parties using Tune-Up Golf are independent parties unless expressly stated otherwise.

Their own privacy practices may apply when users communicate with them, purchase services from them, visit their websites, or otherwise interact with them.

10. Cookies and Similar Technologies

Tune-Up Golf may use cookies and similar technologies to operate the website, remember settings, maintain sessions, improve performance, understand usage, provide security, and support analytics or other website functions.

More information is available in our Cookie Policy.

11. Amazon and Affiliate Links

Tune-Up Golf may display product recommendations, advertisements, or affiliate links. If a user follows an affiliate link to another website, that third party may collect information according to its own privacy policy.

As an Amazon Associate, Tune-Up Golf may earn from qualifying purchases.

12. Sale or Sharing of Personal Information

Tune-Up Golf does not knowingly sell personal information for monetary consideration.

Certain analytics, advertising, affiliate, or online technologies may potentially be treated as “sharing” or similar activity under some privacy laws depending on how those services are implemented. Where legally required, Tune-Up Golf will provide applicable notices or choices.

13. California Privacy Rights

California residents may have privacy rights under applicable California law, depending on whether the law applies to Tune-Up Golf and the particular information involved.

Those rights may include the right to request:

• Information about categories of personal information collected
• Access to certain personal information
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information regarding certain disclosures
• Opt-out rights where legally applicable
• Non-discrimination for exercising applicable privacy rights

Requests may be submitted through the Tune-Up Golf Support or Contact page. We may need to verify the requester’s identity before completing a request.

14. Deleting or Removing Content

Where available, users may be able to delete or remove their own posts, photographs, profile information, or other content.

Organizers may also be able to moderate or remove content associated with a group, game, or tournament they manage.

A request to remove content does not necessarily require immediate deletion from every backup, audit record, fraud-prevention system, security log, or other system where continued limited retention is reasonably necessary or legally permitted.

Content that was previously made public may also have been copied, downloaded, shared, indexed, or retained by third parties outside Tune-Up Golf’s control.

15. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, prevent fraud, enforce agreements, support moderation, and support legitimate business purposes.

Retention periods may vary depending on the type of information and its purpose.

16. Security

Tune-Up Golf uses reasonable administrative, technical, and organizational safeguards intended to protect information. However, no internet transmission, software system, website, or electronic storage method can be guaranteed to be completely secure.

17. Users Must Be 18 or Older

Tune-Up Golf is intended for adults age 18 and older and is not designed for children. We do not knowingly intend to collect personal information from children through ordinary Tune-Up Golf account registration.

18. Third-Party Websites and Services

Tune-Up Golf may contain links to third-party websites or services, including golf associations, golf courses, instructors, businesses, payment services, Amazon, and other providers.

We are not responsible for the privacy practices, content, availability, or security practices of independent third-party websites.

19. Changes to This Privacy Policy

Tune-Up Golf may update this Privacy Policy from time to time. The “Last Updated” date at the top of the policy will indicate the most recent revision.

Material changes may also be communicated through the website, account area, email, or another appropriate method when required.

20. Contact Us

Questions about this Privacy Policy, content-removal requests, or privacy-related requests may be submitted through the Tune-Up Golf Contact or Support pages.

Tune-Up Golf™ is owned and operated by Express One Industries.